— LEGAL —

Privacy Policy

Core promise: trading monitoring data never leaves your machine · we collect only what the service requires

Version V1.0.0 · Updated 2025-09-01 · Effective 2025-09-01

1. Information We Collect

  1. Account: email, phone (optional binding), nickname and UID — for login, subscription and security notices.
  2. Verification: KYC materials (ID images, face check results) when withdrawal or cloud copy is requested; used solely for compliance and always masked in display (e.g. M***i_FX).
  3. Device & logs: client version (e.g. V1.0.0 Build 2412), OS, crash reports and necessary server access logs.
  4. Orders: subscription orders, payment status and invoice data; MT4/MT5 account and market data are not uploaded — see section 2.
We never collect your broker login password, funding password or API keys. Anyone asking for them is not acting on behalf of EAGuard.

2. The "Data Stays Local" Promise

Positions, orders, ticks and run logs are stored on your machine only (default D:\EAGuard\data, customizable). Cloud transfer happens solely when you explicitly enable:

  1. Cloud config sync: software settings and layout only — no market or execution data;
  2. Remote control / mobile monitoring: commands and statuses over an encrypted channel; servers do not retain execution data;
  3. Marketplace: performance snapshots submitted voluntarily by authors after live-account verification.

3. Cookies & Similar Tech

The website uses essential cookies for session, theme and language (简体中文 / English). Analytics are aggregated anonymously and not used for personalized ads. Disabling essential cookies prevents login and checkout.

4. Sharing & Disclosure

  1. Payment providers: Alipay, WeChat Pay and licensed acquirers (Visa / Mastercard / PayPal) receive order data only as needed to complete payment;
  2. KYC channels: verification via compliance-approved providers as regulators require;
  3. Cloud/ops vendors: process data under data-processing agreements, no other use;
  4. Otherwise, or unless legally compelled, we do not sell personal information.

5. Retention & Security

TLS in transit with least-privilege access control; KYC ID images are auto-masked after 180 days. Logs are kept only as long as needed for troubleshooting; account records are retained as law requires (tax and invoice obligations).

6. Your Rights

You may access and correct your profile, export a copy of your data, close your account and delete personal data (except legally required records), and withdraw notification or sync consents. Self-serve in Account Center / Security, or file a ticket (response Mon-Sun 10:00-22:00, first reply in about 2 hours).

7. Minors

The software targets adults; leveraged trading is involved. We do not serve users under 18 and do not knowingly collect their data.

8. Updates & Contact

Updates are reflected by a new effective date on this page; material changes are announced via in-app or email notice. Privacy questions: Help Center / tickets.

License Agreement Questions? Visit Help Center →